Privacy Policy – Axl & Co Travel
Effective Date: 1 June 2025

At Axl Travel (operating under the brand name Axl & Co Travel), we are committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal data in line with the General Data Protection Regulation (GDPR) and Dutch privacy law.

1. Who We Are

Axl Travel is a registered company in the Netherlands, operating under the brand name Axl & Co Travel. We offer bespoke travel services for both private and business clients.

Registered company name: Axl Travel
Brand name: Axl & Co Travel
Email: info@axlcotravel.com
KvK number: 91887070
Registered address: Liaslaan 33, 7761 BA, Schoonebeek, The Netherlands

2. What Personal Data We Collect

We may collect the following data when you interact with us or use our services:

  • Full name and contact details

  • Travel preferences and itinerary information

  • Passport or ID information (if required for bookings)

  • Payment details (e.g. account number, cardholder name, transaction ID)

  • Billing and invoicing information

  • Communication history with us

  • Website usage data (cookies, IP address, device info)

3. Why We Use Your Data

Your personal data is used to:

  • Process travel bookings and payments

  • Provide customer service and support

  • Send travel updates, confirmations, and important notices

  • Comply with legal and tax obligations

  • Improve our services and website performance

  • Send marketing communications (only with your consent)

 

4. Legal Basis for Processing

We only process personal data when one or more of the following applies:

  • You have given consent

  • It’s needed to fulfil a contract (e.g. a travel booking)

  • We’re required to do so by law

  • It’s in our legitimate interest, such as preventing fraud or improving our services

 

5. Payment Data & Third Parties

We may share your information with trusted third parties such as:

  • Airlines, hotels, local partners and DMCs

  • Payment providers and banks to process secure transactions

  • Accounting or IT providers that support our operations

We do not store full credit card numbers or sensitive payment information on our servers.
All online transactions are handled by PCI-DSS compliant third-party payment processors. In case of manual bank transfers, we may store necessary account data for invoicing and verification only, in a secure environment.

 

6. Data Transfers Outside the EEA

If data is transferred outside the European Economic Area, we ensure adequate protection through standard contractual clauses or similar lawful safeguards.

 

7. Retention Period

We retain personal data only as long as necessary to:

  • Provide our services

  • Fulfil legal, tax, or accounting obligations

  • Resolve disputes or enforce agreements

 

8. Your Rights

You may:

  • Access your data

  • Request correction or deletion

  • Limit or object to processing

  • Request data transfer

  • Withdraw consent at any time (where applicable)

 

To exercise your rights, email info@axlcotravel.com. We will respond within the legal timeframe.